Hidden North Vietnam payment policy, updated from Help & Information.
The Company currently accepts:
International bank transfers via SWIFT to the corporate bank account of Co Son Nu Travel Trading Company Limited.
The website only introduces payment via SWIFT. The bank account number, SWIFT code and full banking information will not be publicly displayed. This information will be sent privately to customers in the quotation or Booking Confirmation containing a booking reference.
After receiving the request and agreeing on the itinerary, Hidden North Vietnam will send the customer an official quotation, service booking confirmation and payment instructions specifically prepared for each booking.
Payment information will only be sent from Hidden North Vietnam’s official email address:
Customers should only make payment after receiving an official quotation or tour booking confirmation containing a booking reference.
International Bank Transfer via SWIFT
Hidden North Vietnam accepts payment by international bank transfer through the SWIFT system to the official bank account held in the name of Co Son Nu Travel Trading Company Limited.
Full banking information will be provided privately in the official quotation or tour booking confirmation issued for each booking. For security and fraud-prevention purposes, full bank account information is not publicly disclosed on the website.
Customers are requested to enter the correct booking reference in the payment description and follow the instructions regarding bank charges stated in the booking confirmation.
A booking will only be confirmed after the payment has been credited to the Company’s official bank account.
Hidden North Vietnam does not request customers to pay tour fees into any personal bank account.
Customers must verify the correct company name, booking reference and email address from which the payment instructions were sent before completing the transaction.
Upon receiving any payment request that appears unusual, customers are requested to contact Hidden North Vietnam directly through the official email address or WhatsApp contact published on the website.
A screenshot of the transfer instruction or bank transfer receipt is not considered final confirmation of payment. Payment will only be confirmed after the funds have been credited to the Company’s bank account. After receiving payment, Hidden North Vietnam will send the tour booking confirmation within 24 working hours.
The deposit amount, deadline for payment of the remaining balance, transaction fees, and cancellation or refund conditions will be clearly stated in the quotation, tour booking confirmation and policies applicable to each booking.
Customers are requested to transfer payment only to Hidden North Vietnam’s official bank account provided in the confirmation email or on the official website.
Hidden North Vietnam will confirm receipt of the payment as soon as possible.
Please note: We are not responsible for payments transferred to any unofficial account or to an account that has not been provided in writing by Hidden North Vietnam.
